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10 KPI-setting mistakes marketing teams repeat

There are a lot of tasks and responsibilities a marketing team is faced with on a daily basis. Whether it’s overse

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11 content distribution channels that still work for new blogs

It’s no secret that content marketing works. What’s difficult is showing up on the first page of Google. There is a

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7 ways to measure satisfaction beyond NPS

Net Promoter Score (NPS) is a metric that measures customer loyalty and satisfaction with a company’s brand, products, and services. NPS is calculated by asking customers a single question: On a scale of 0 to 10, how likely are you to recommend this company to a friend or colleague? And if you want to go […]

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11 ways to automate customer feedback loops

How do you know if your customers are happy with your products and services? How do you know if they’re unhappy? How do you know if they’re likely to recommend you to a friend or colleague? The answer to all three questions is the same: You ask them. One of the best ways to get […]

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Why an AI Voicebot Is Your Growth Engine in 2025

Contact centers are overwhelmed by repetitive queries, long wait times, and overworked agents. The gap between customer demand and operational capacity continues to grow, and traditional solutions can’t close it. An AI voicebot is an AI-driven voice assistant designed to handle conversations at scale, providing instant and intelligent responses. It solves the core problem of […]

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13 content marketing practices that actually generate leads

In 2006, the average human’s attention span was measured at 12 seconds. Today, it’s eight. That’s shorter than the attention span of a goldfish. We can’t blame the decline of human’s ability to concentrate on social media or the internet. But, we can blame it on the amount of information that’s out there. The internet […]

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